< Shipping Information >
MANOMOS Delivery within 5-10days.
- Shipping Fee : Shipping rates vary from region to region.
(Additional automatic calculation in order window upon payment)
* The delivery fee varies from country to country.
Due to the COVID-19, all countries' deliveries are currently being delayed.
It may take up to 2 weeks or more.
* Non-delivery country (as of March 2021)
Nepal, Saint Kitts and Nevis, Tajikistan, East Timor, Trinidad and Tobago,
Rwanda, Bolivarian Republic of Venezuela, Peru,
Laos, Kyrgyzstan, Colombia,, Kuwait, Hawai (U.S.A), Austrailia
The Republic of South Africa, Ireland, Norway, Italy, San Marino, Vaticano
* Delivery country (as of March 2021)
U.S.A (except Hawai), Germany, Russia, United Kingdom, Japan, China,
Canada, France, Thailand, Philippines, Hong Kong, Malaysia, Vietnam, Singapore,
Indonesia, Hungary, Poland, Spain, Netherlands, Denmark, Luxembourg,
Mexico, Mongolia, Bhutan, Brazil, Saudi Arabia, Switzerland, Slovenia,
India, Indonesia, chile, Kazakhstan, United Arab Emirates, Qatar
< Returns & Refunds >
Please make sure to apply returns and refunds in Q&A or e-mail (firstname.lastname@example.org)
(After 7 days received) It will be processing as same reason as a simple change of mind
when you exchange defective product to another model.
- Change / Return : Must be sent by overseas delivery fee customer payment
* This is not exchange or return reasons :
1. Tiny scratch during manufacturing and distributing.
2. Scratch of glasses demo lens.
3. Incomplete by personal fitting.
-Delivery with basic fitting for your convenience. Please understand that unavailable to perfect fit
with customer’s shape and size of faces by personality.
Once announce again, incomplete by personal fitting is not a reason to defective product.
< A / S >
Only products purchased from MANOMOS are available for warranty service.
If the product is defective, you will be able to receive a one-year warranty from the date of purchase.
In additional, the head office should check the condition of the product such as cracks, separations,
and variations in materials expect the product's own defects.
After purchase, all A/S will be charged due to customer’s poor management.
It will be shipped within 1-3 weeks, depending on the part and the repair.
MANOMOS always offers the best warranty for your convenience.
Call A/S and MANOMOS product team: +82-2-2218-3064
< C A U T I O N >
Be careful with lenses, especially sunglasses, because it can be caused by hand or nails.
The Manomos sunglasses lenses use 99 % UV protection lenses.
All products could be contaminated by sweat or body odor when worn, so protect to wipe them with a pair of glasses before use.
Long-time contact with materials such as fabric dyed in humid conditions can cause color contamination, and scratch may occur with rough surfaces.
(Customer use management : Exposure to sweating or heat for a long time, please wash and wipe to storing.
In case of severe contamination, rinse it lightly with a neutral detergent before wiping with a dry towel.)